Order tracking
Where's my razor?
Paste the tracking number from your shipping confirmation email. Works with every carrier we use: USPS, UPS, Cainiao, YunExpress, 4PX and more.
Your tracking number is in the shipping confirmation email, usually 1–2 business days after your order. Ordered add-ons? They ship in a separate parcel with their own number. Can't find it? Write to sav.shaveworthy@outlook.fr with your order number.
My tracking shows no update yet
Carriers usually scan the parcel 2 to 4 days after the label is created. If nothing appears after 5 business days, email us and we'll check with the warehouse.
The status says "Departed country of origin" for days
That's the international leg, the longest one. The next scan is typically US customs, then USPS or UPS taking over for the last mile.
I ordered the brush or blades too — only one parcel arrived
Add-ons ship in their own parcel from a separate warehouse. Each has its own tracking number and may land a few days apart.
My parcel says delivered but I don't have it
Check with neighbors, the building lobby or your mailbox unit first. Still missing after 48 hours? Email us and we'll sort it out, replacement included.